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Public utilities shutoff scam

By Scam Awareness | September 15, 2015

In Virginia Beach, the public utility company responsible with providing water and sewer services to the majority of the population has noticed an uptick in "public utility" scams.

How does it work?

It starts out like this: a scammer will put a fake "notice" on a homeowner's door, saying that service has been suspended or discontinued due to a problem with the utility's infrastructure. Then, the customer is instructed to call a number on the piece of paper to arrange repairs. The scammer then comes out to the home, "fixes" the problem that didn't exist, and charges the customer up to $1,000.

This type of scam is not just limited to Virginia Beach; it has been reported in various states over the past few years.

How can you prevent this type of scam?

If you receive a notice like the one here, be sure to contact your utility company to verify the legitimacy of the notice.  And, remember, never let someone into your home for repairs unless you see some form of identification.

Stay safe!

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